FIELD NOTE / 09Independent UK mobile guidance / Keep your number
INDEPENDENT PRACTICAL GUIDE
Keep your number.
Request a PAC from the current provider by texting PAC to 65075, then give it to the new provider when ready.
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A SIMPLE ROUTE THROUGH IT
Work from your own contract.
Request a PAC from the current provider by texting PAC to 65075, then give it to the new provider when ready.
For a switch without keeping the number, text STAC to 75075. Check obligations on any separate handset agreement.
Three useful checks
- Identify the provider, plan name and date of your current agreement.
- Check the full postcode, device compatibility, pricing and the current provider terms that apply to you.
- Save a copy of the written answer before changing or cancelling the service.